Kempegowda Airport Named 'Best In Arrival' Globally For Third Year In A Row

Bengaluru's Kempegowda International Airport has achieved a remarkable milestone, securing the title of 'Best In Arrival' for the third consecutive year. The airport was honored with the Airports Council International's (ACI) Airport Service Quality (ASQ) Award for 'Best Airport for Arrivals Globally' in 2024. ACI World is a well-respected program that assesses airports based on passenger experiences, taking into account factors such as comfort, convenience, cleanliness, and quality of service.

The consistent praise from travelers has contributed to this achievement, as airport officials highlight the efficient and user-friendly arrival protocols. Key features that have garnered positive feedback include expedited immigration and customs processes, quick baggage retrieval, high-speed Wi-Fi, and an overall streamlined experience that ensures a hassle-free arrival.

In addition to this prestigious accolade, Kempegowda Airport has also set a record for passenger traffic in 2024, surpassing the 40 million mark for the first time. In 2024, the airport welcomed 40.73 million passengers, a notable increase from 37.2 million in 2023. A record was set on October 20, 2024, when 126,532 passengers utilized the airport in a single day. Furthermore, on October 17, 2024, the airport recorded a peak of 782 Air Traffic Movements (ATMs), with an annual daily average of 723 ATMs. The airport has also expanded its connectivity by adding 11 new domestic routes and 4 international services.

What Should You Know About Kempegowda International Airport

Kempegowda International Airport Bengaluru (KIAB/BLR) has made a significant advancement in promoting inclusive air travel by introducing India's first sensory room at an airport. This innovative space, which is located near the 080 International Lounge on Level 4 of Terminal 2, is specifically designed to support neurodivergent passengers and those with sensory sensitivities, offering a calm and tailored environment for their needs.

In addition to the sensory room, Kempegowda International Airport has established itself as a leader in inclusivity by being India’s first Sunflower airport, catering to individuals with hidden disabilities. It also made history in 2019 by becoming the only airport in South India equipped with parallel runways. Notably, it is the first airport in India to have an all-women fire-fighting squad, demonstrating its commitment to diversity and empowerment. If you’ve traveled through Kempegowda International Airport, we’d love to hear about your experience!