In several countries, including Singapore, Japan, and the UAE, unruly behavior in public transportation, such as talking loudly on the metro, is often subject to penalties. This practice aims to uphold decorum within these transit systems. And now, in a similar effort, Chennai, in Tamil Nadu, is implementing strict noise-control regulations within Chennai Metro services to improve the commuting experience. Under the new guidelines, passengers who engage in activities such as playing music, watching videos, or making speakerphone calls may incur a fine of ₹500.
The Chennai Metro Rail Limited (CMRL) announced this policy through a notice on X, previously known as Twitter, highlighting the importance of proper Metro etiquette. According to CMRL, as specified in Section 59 of the Metro Railway (Operations and Maintenance) Act of 2002, any behavior that disturbs fellow travelers or compromises their comfort is deemed an offense.
CMRL Issues Mandatory Advisory on Metro Etiquette; Violators to Face Fines for Noise Disturbance
CMRL requests passengers to observe Metro etiquettes and show consideration for their fellow passengers.
As per Section 59 of the Metro Railway (Operations and Maintenance) Act…
— Chennai Metro Rail (@cmrlofficial) April 17, 2026
Chennai Metro Adds: Interfering With The Comfort Of A Passenger Is A Punishable Offence
This includes not only loud talks but also playing audio or video content without the use of headphones. Those caught in violation may face fines up to ₹500 and possible removal from the Metro by authorized personnel.
To promote a more friendly atmosphere, CMRL urges all riders to practice good manners by utilizing headphones and refraining from loud discussions or using speaker mode.
This is a simple way to ensure a more enjoyable journey for everyone on board. Key behaviors that could result in penalties include loud chatter, unheadphoned music or video playback, and utilizing speaker mode while traveling in the metro.
Starting May 1, 2026, Chennai Metro will no longer issue traditional travel cards. Riders will need to switch to the Singara Chennai Card, also known as the National Common Mobility Card (NCMC), which has been in use since April 2023. This transition supports a national initiative for a unified transport card system. Commuters with old cards should transfer their remaining balance via the CMRL app or switch to the NCMC for seamless travel.
