are the IndiGo, one of India’s largest airlines, is undergoing an operational chaos and nationwide disruption. Against this background, the Ministry of Railways and IRCTC (Indian Railway Catering and Tourism Corporation) has set up a ticket counter at the Sardar Vallabhbhai International Airport in Ahmedabad. This ticket counter/help desk will help facilitate passengers amid the current IndiGo crisis. Here are all the details you need to know about the ticket counter set up at the Ahmedabad International Airport.
IRCTC Sets Up Emergency Ticket Counter At Ahmedabad Airport
Temporary Ticket Counter For Those Stranded At Ahmedabad Airport
The Ministry of Railways has partnered with IRCTC to open a special helpdesk within the Ahmedabad International Airport. The desk has been set up to help passengers make train ticket bookings right within the airport in case their flight faces a delay or cancellation.
Passengers can simply walk to that counter, check for train availability, and then purchase a ticket accordingly, all without even stepping out of the airport.
IRCTC officials have clarified that the help desk has been set up to assist travelers who were impacted by flight delays and cancellations. With two special trains operating from Ahmedabad to Delhi, flyers can purchase tickets directly from the airport. The Sabarmati-Delhi Special Train and Sabarmati-Delhi Sarai Rohilla is one such train that is ideal for passengers stranded on the airport and looking to go to Delhi.
Extra Passenger Trains For Stranded Flyers
The Western Railways has decided to run special trains for stranded flyers in Ahmedabad. These include:
- Sabarmati-Delhi
- Sabarmati-Delhi Sarai Rohilla
- Ahmedabad-Thawe
- Swarna Jayanti Rajdhani Express
- Sabarmati-Jammu Tawi Express
Also Read: Indian Railways Introduces Reservation-Free Travel On Select Routes
Indian Railways Announces Special Trains Across Railway Zones
Indian Railways has announced 89 special trains over the next three days, starting December 8, 2025. These services will operate across multiple railway zones and will include more than 100 trips. Here are a few trains that the Indian Railways will run for passengers:
Northern Railways will operate these trains:
- New Delhi-Shaheed Captain Tushar Mahajan Udhampur Vande Bharat (02439/02440) on 6 December
- New Delhi-Mumbai Central (04002/04001) on 6 and 7 December.
- Hazrat Nizamuddin-Thiruvananthapuram Central (04080) on 6 December
In South Central Railway, Chalipalli-Jalimar (07703) will run on 7 December.
Trains operated by North Central Railway:
- Prayagraj-New Delhi-Prayagraj specials on 6, 7, 8, and 9 December.
These are the trains operated by North Western Railway:
- Hisar-Khadki-Hisar (04725/04726) on 7 and 8 December
- Durgapura-Bandra Terminus-Durgapura (09729/09730) on 7 and 8 December.
Trains operated by East Central Railway:
- Patna-Anand Vihar Terminal-Patna (02309/02310) on 6, 7, 8 and 9 December.
- Patna-Anand Vihar Terminal-Patna (02395/02396) on 7 and 8 December.
- Darbhanga-Anand Vihar Terminal-Darbhanga (05563/05564) on 7 and 9 December.
Trains operated by Eastern Railway:
- Howrah-New Delhi-Howrah Special (03009/03010) on 6 December (Howrah) and 8 December (New Delhi).
- Sealdah-LTT-Sealdah Special (03127/03128) on 6 December (Sealdah) and on 9 December (LTT).
And many more trains!
Also Read: Railways Bring Back Pillows, Bedsheets for Non-AC Sleeper Coaches From January 2026
Indigo Flight Disruptions And The Surrounding Chaos
With over 65 per cent share in India’s domestic aviation market, IndiGo had to cancel over 2,000 flights due to a pilot shortage. The situation arose after the Indian airline did not anticipate new regulations that limit pilots’ working hours. This resulted in a crew shortage and ultimately led to the cancellation of several flights.
Passengers were left stranded at major airports in India, particularly in big cities like Mumbai, Bangalore, and Delhi. According to the data sourced from the Directorate General of Civil Aviation and published on Reuters, it is estimated that IndiGo cancellations will affect two-thirds of India’s domestic flyers.
Amidst the IndiGo crisis, many airlines hiked air tariff, raising ticket prices to exponential numbers. For example, a one-way ticket from Delhi to Bangalore was priced at a whopping INR 1 lakh! On the other hand, a Bangalore-Mumbai flight ticket was priced at INR 52,000!
To protect passengers from exorbitant price hikes and prevent airlines from exploiting them, the government has stepped in to cap fares. The government announced that airlines could not charge above certain limits, with capped fares ranging from INR 7,500 to INR 18,000. Read more about this fare capping in our Government Acts After IndiGo Crisis, Brings In Temporary Cap On Domestic Ticket Prices article.
Summing Up
IRCTC is stepping up to help passengers, ensuring that they have reliable and affordable transport options in case they face flight delays. With the IndiGo flight cancellations taking place and a permanent solution yet to be announced, train ticket availability directly within the airport will definitely help passengers.
