Speak of convenient, tap-on-the-go digital payments and you simply cannot miss out on a platform like Paytm. This digital payments app, first launched in 2010, has made the lives of millions of Indians simpler, allowing them to carry financial transactions at their fingertips. Now, the app is about to further enhance customer experience and convenience with the help of artificial intelligence (AI). Paytm launched Paytm Checkin on November 6, 2025, an AI-powered travel platform that is set to change the way you travel. What is this app all about and how will it make your travel experience more convenient? Let’s understand it in detail!
Paytm Checkin: The All-New AI-Powered Travel Platform By Paytm
Paytm, one of the largest digital payments apps in India, has rolled out a new travel platform, Paytm Checkin. This brand-new app by Paytm is powered by the efficiency of AI, allowing users to plan their trips and make bookings more easily.
The new app will use AI in an innovative way, simplifying how users plan, book, and manage their travel across a number of transportation modes. These include modes of transport like flights, trains, buses, as well as metro rides.
How Will Paytm Checkin Work?
The app’s core will lie in its AI assistant that will enable users to search, compare, and book travel options through simple and natural language prompts. The conversational AI assistant will also help users find destinations, suggest itineraries, and tailor user-specific itineraries based on user history and preferences.
Currently, the app is in its meta phase and its AI engine will continue to improve with time as it collects more real-world data and user feedback.
Paytm Checkin Fees
Paytm Checkin will also redefine affordability and transparency in travel. The zero-convenience fees will ensure that no hidden charges are being shelled out, making the experience more transparent. Users will benefit from fee flight cancellation at just INR 99 and a special Travel Pass priced at INR 249 guaranteed to give exclusive savings.
This app will work on a freemium model – almost all services on the app are free for all users. However, to get exclusive flight deals, zero cancellation fees, and a few other perks, users can sign up for a ‘Travel Pass’ – a subscription for INR 249.
The app will also have additional features like Paytm Assured for buses and Ticket Assure for trains that will ensure timely refunds (in case of cancellation) and confirmed seat assistance. These features will provide a stress-free point-to-point travel experience.
Also Read: 10 Best AI Tools For Travelers In 2025 To Plan Your Next Smarter Trips
Customer-Centric Approach And Focus On User Experience
The new app has been designed with Paytm’s signature focus on user experience. This ensures a clean, intuitive user experience that will help with faster navigation and checkout. The app’s AI capabilities will help in suitable recommendations as per the user’s needs. Plus, real-time flight tracking will also help users stay in touch with their travel itinerary and plan their journey better.
Paytm Travel’s CEO, Vikash Jalan, stated that the app represents a major step forward in AI-led travel innovation. The company’s goal is to deliver a world-class, AI-first experience that makes travel planning, “simple, personal, and effortless.” This AI-driven initiative reinforces Paytm’s vision of transforming digital services in India by making use of cutting-edge technology and a customer-first approach.
Paytm’s pioneering in India’s digital finances era has been unparalleled. The company pioneered mobile payments, QR code-based payments, and soundbox technology in India. Now, it is set to bring an AI-powered touch to enhance user experience and make travel planning more convenient.
Also Read: India Introduces e-Passports: Eligibility, Application Process, Benefits, and Key Details Explained
Summing Up
Paytm Checkin is set to transform the way we make travel bookings, make travel plans, and plan itineraries. The new app is available to download on both Android and iOS devices. It will have cutting-edge features that will cater to the user’s travel needs. Making use of AI-based recommendations, it will provide a personalized yet efficient way of curating travel plans. Are you excited about this new innovation that’s about to transform your next travel experience?
