Imagine arriving at your hotel after a long flight, feeling eager to kick off your vacation, only to hear that the check-in process will take longer than expected. Frustrating, right? Well, this experience is about to change, at least in Dubai. This popular travel destination in the UAE has announced a new, citywide way for guests to check in without any physical interaction, aiming to enhance convenience and safety for visitors.
Dubai is introducing cutting-edge biometric and digital technology for hotel and holiday home check-ins, allowing visitors to skip the typical in-person procedures. Developed by Visit Dubai in collaboration with various tech providers, this solution is ready for immediate use in hospitality venues throughout the city.
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How Does The Dubai Hotels’ Digital Check-In System Work?
With this new system, guests can complete their check-in details on their mobile devices before they even arrive. By securely submitting their identification and biometric information just once, guests can significantly reduce or even eliminate traditional check-in delays.
Once at the hotel, they can avoid the usual check-in desk hassle. The stored data remains active until the ID expires, allowing for quick authentication, like facial recognition, for repeat visits. Since returning guests make up a large portion of Dubai’s visitors, this service is designed to make their stays even more enjoyable and convenient.
Issam Kazim, CEO of Visit Dubai, highlighted that this innovation will streamline the arrival experience for travelers, enabling them to maximize their time enjoying the destination. Additionally, the solution is designed to integrate smoothly into existing hotel apps or websites. Beyond hotels, this technology could also enhance experiences at car rentals and other tourist attractions, continuing Dubai’s trend of smart, user-friendly technology across the city.
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Dubai Attracts 15.7 Million Visitors In First Ten Months Of 2025
Dubai’s hospitality industry plays a vital role in its growth as a global hotspot, featuring 820 hotels and apartments. This sector supported the city in attracting 15.7 million international visitors in the first ten months of 2025, a 5% increase from last year, resulting in 36.71 million hotel room nights booked.
